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At boomerang carnets®, we believe continuing education is essential to professional growth and exceptional customer service. Ongoing learning builds confidence, adaptability, and expertise across our team. By investing in strategic learning opportunities, all specialists, personnel, and executives have the opportunity to stay current with the latest industry developments and in turn share insights that sharpen and ensure our customers receive the highest level of support.
We Dramatically Improved User Experience
This year we participated in 20 sessions within a diverse range of topics through webinars, masterclasses, bootcamps, summits, forums, and workshops each contributing to our team’s understanding of the rapidly evolving global trade environment. We relentlessly pursue challenges head-on! Our consistently Excellent Trustpilot ratings reflect our team’s expertise, responsiveness, and professionalism in helping both first-time carnet users and experienced international traders.
Top Themes of the Year: Tariffs and AI in Global Trade
Two subjects stood out this year: Tariffs and the expanding role of Artificial Intelligence in global trade. Our continuing education efforts ensure that our team remains up to date on tariff mitigation, compliance strategies, and AI driven innovations transforming the trade industry.
Highlights of Our 2025 Continuing Education Participation
Trade Modernization & Regulatory Insights
- CBP Trade Modernization, Where are We? – Dawn Heaney, Claims Manager & Administrative Coordinator, and Henry Wilson, Claims Representative, attended this webinar presented by the Los Angeles Customs Brokers and Freight Forwarders Association (LACBFFA) exploring future trade technology and the latest progress in secure sharing of data between federal agencies and trade entities worldwide.
- Ready To Offer FTZ Services to Your Clients? – Kiel Ursin, Carnet Specialist, attended this webinar hosted by the International Compliance Professionals Association (ICPA) that explained key roles and regulatory filing requirements inside Free Trade Zones, and methods to reduce client costs.
AI, Marketing, and Digital Platform Updates
- AI in the Law: Perspectives from the U.S. and Europe – This informative seminar, was attended by Executive Team members Curt Wilson, Pres & CEO; Michael Host, Senior VP & CFO; Sneha Bandari, Senior VP, IT; Monika Jadeszko, VP, Global Carnet Operations; Rachel Kern, VP, Administration; and Michelle Onoyan, VP, Finance.
- The Future of Marketing & AI Virtual Summit 2025 – attended by the entire Marketing Team: Moira Wilson, Anva Nuguid, and Fred Tumas for a 3-day virtual summit exploring strategies with top marketing leaders and AI pioneers. With over 30 speakers, the event offered practical insights into AI-driven personalization, search visibility, automation risks, and data strategy.
- Flawless AI Voices: Tips from Vyond - Fred Tumas, Content Writer, attended a Vyond bootcamp on creating quality AI narration and character voices for animations built in the Vyond Studio.
- Marketing Platform Tools – Anva Nuguid, Marketing Coordinator, attended the following:
- Hootsuite webinar on Urchin Tracking Module (UTM) best practices
- Mailchimp webinar on Digital Product Updates
- Trustpilot Study webinar on strengthening customer relationships through transparent, actionable feedback.
Tariffs, Duty Drawback, and Compliance
- Tariffs: What Has Happened and How to Prepare – Monika Jadeszko, VP Global Carnet Operations, and Marge Walsh, Carnet Specialist, attended this live webinar presented by the Massachusetts Export Center to cover recent executive actions affecting global operations and how businesses can mitigate risk.
- Tariff Mitigation: Know the Law, Know Your Options – Carnet Specialists, Marge Walsh and Beth Handt attended this workshop Hosted by the International Trade Association of Chicago (ITA/GC), covering CTPAT certification, Foreign Trade Zones, tariff engineering, and other compliance strategies.
- Using Duty Drawback: A Powerful Tool for Brokers Navigating Today’s Tariff Landscape – Kiel Ursin, Carnet Specialist, attended this webinar hosted by LACBFFA and the Customs Brokers & Forwarders Association of Northern California (CBFANC) featured insights from licensed customs broker Nancy Hiromoto.
- Supercharge your Duty Drawback Program - Expand your claim in 60 days – a webinar attended by Carnet Specialist, Beth Handt; Carnet Assistant, Sarah Heaney; Claims Department-Dawn Heaney, Henry Wilson, Holly Dalgleish; and Administrative Department-Rachel Kern. Presented by ICPA, the webinar focused on rapidly optimizing and filing duty drawback claims within 60 days.
- BIS 50% Rule: Implications and Techniques for Compliance (SAYARI) – Marge Walsh, Carnet Specialist attended this Trade Talk Tuesday hosted by ICPA on regulatory context, case studies, and risk mitigation strategies.
- Tariff Mitigation Strategies from Soup to Nuts – Monika Jadeszko, VP Global Carnet Operations, attended this webinar hosted by ICPA.
- Export Control Updates & Developing an Export Compliance Plan – Marge Walsh, Carnet Specialist attended this webinar hosted by the National Association of District Export Councils and the U.S. Commercial Service.
International Collaboration, Trade Relations, & Sector Updates
- U.S. – U.K. Conference and Dialogue – Henry Wilson, Carnet & Claims Representative, attended this event in person, organized by U.S. and U.K. trade bodies, this event supported Small Medium Enterprises in expanding their global reach and addressed shared trade interests and barriers.
- Automotive Talks on USMCA: 2025 & 2026 Changes from U.S. and Mexican Perspectives – attended by Monika Jadeszko, VP Global Carnet Operations; a masterclass exploring evolving enforcement environments in Mexico and strategic opportunities under USMCA updates.
- Introducing the 2025 BIFA STC – attended by Monika Jadeszko, VP Global Carnet Operations, an exclusive session for members of the British International Freight Association (BIFA) reviewing updates on BIFA’s review of its Standard Trading Conditions (STC) during the first half of 2025.
Carnet Expertise and Internal Development
- How to Use ATA Carnets to Expand Internationally & Grow Your Business – presented by boomerang carnets in collaboration with the National District Export Council and the U.S. Department of Commerce, with presenter Kiel Ursin, ATA Carnet and Communication Specialist with boomerang carnets. Geared to exporters interested in learning more about how ATA Carnets work, we encouraged attendance internally and the response was great! Attended by the entire IT Team, Carnet Specialist, Beth Handt, and Carnet Assistant, Sarah Heaney.
Industry Leadership & Captive Insurance
- Hawaii Captive Insurance Council Forum – Curt E. H. Wilson, President & CEO, attended the 2025 Annual Forum, “Captive Innovation—Navigating the Changing Seas” that offered thought leadership and networking opportunities. Curt Wilson also participated as a panelist in “Where Are Today's Opportunities?" discussing how our business, in a niche industry, utilizes a captive insurance company and it is good for business.
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